About Us

Global chat makes better experiences for agents, admins, and customers. As employees, we encourage each other to grow and innovate. As a company, we roll up our sleeves to plant roots in the communities we call home. Our customer service and engagement platform is powerful and flexible, and scales to meet the needs of any business. Even yours.

It’s true that Global chat was created to bring a sense of calm to the often chaotic world of customer service. It’s also true that Global chat was born on a literal desk. Well, actually it was a door. And really, it was more of a kitchen table. A lot of beer was spilled on it. Innocence was lost here, direction and purpose found.

Global chat makes better experiences for agents, admins, and customers. As employees, we encourage each other to grow and innovate. As a company, we roll up our sleeves to plant roots in the communities we call home. Our customer service and engagement platform is powerful and flexible, and scales to meet the needs of any business. Even yours.

It’s true that Global chat was created to bring a sense of calm to the often chaotic world of customer service. It’s also true that Global chat was born on a literal desk. Well, actually it was a door. And really, it was more of a kitchen table. A lot of beer was spilled on it. Innocence was lost here, direction and purpose found.