Turn prospects into customers, drive sales, and improve retention with a rich toolbox combining modern live chat, in-app messenger, auto messages, ticketing, and email automation.
The Global chat platform is where the action is. Customer interactions across phone, chat, email, social media, and any other channel you can imagine, all come together in one place.
Global chat Support is a beautifully simple system for tracking, prioritizing, and solving customer support tickets.
Global chat is a knowledge base for smart self-service. It helps companies increase customer and agent satisfaction, while also reducing support costs.
With Global Chat and Message you can proactively engage customers—in real-time and in context. That way customers can get the attention they deserve.
Categorize conversations into topic-based message channels (E.g., refunds, feedback) for setting expectations or for routing to the right groups.
Learn the what, where, and how of your website visitors by recording events (E.g. page visited, report downloaded, FAQ read), and user properties (geography, etc.).
Here you'll find handy documentation about our APIs and SDKs. Choose below.
See what our customers were able to accomplish with Global chat
With Global chat, Bing Lee continues its tradition of putting customers first.
LendingClub credits Global chat with providing a better experience for its customers.
LimeBike scales through high-growth cycles with Global chat.
GoFundMe strives for uber-fast first response times.
Nexon earned a 114% increase in their CSAT score with the Global chat omnichannel solution.
GO-JEK improved their first response time by 69% after implementing Global chat Support.
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